Most of our stock items are in Batam, but some in Jakarta. If you're living in any of this city, we can arrange a meet-up to get the items located in that city. If the item is in another city then we can ship it to you. We'll let you know the shipping cost once we know your complete shipping address. We'll do our best to minimize the shipping cost. Mostly we will use TIKI/JNE for shipment from Jakarta, or use JNE courier service for shipment from Batam.
As we are also boardgamers, we know that even the box is important! We will take good care in packing your orders. For big package, such as boardgames, your orders will be packed in a sturdy packing box with adequate bubblewrap or packing paper to reduce the potential damage during shipment. For small package, such as dice or sleeve only, your orders will be shipped using standard envelope.
We are very sorry if you receive your package with damage, but mostly it's happened during the shipment, which is beyond our control. If the damage is major, Buyer must provide pictures showing the damages in order for us to put a claim to the courier. We'll refund all the indemnification received from the courier service.
We are not responsible for any lost of the package during shipment. However, we'll gladly help to put a claim to the courier service. We'll refund all the indemnification received from the courier service. Most courier service will only give indemnification as much as 10x the shipping cost or max. IDR 1.000.000,-
All purchases are final, and we accept no return of any item. Please make sure to look closely on the item image and description prior to put your order. If there's any unclear information, please contact us.